These terms and conditions govern the relationship between You (“You” or “Your”) and
Vodacom Proprietary
Limited and its affiliates (hereinafter “Vodacom” or “Us” or “We”)
and 3 Way Marketing Proprietary
Limited (“Partner”) regarding Your use of Learneology and related features (the
“Service”) (“Terms and
Conditions”). Use of the Service is also governed by the Privacy Policy
which is incorporated herein by
reference.
These are the terms and conditions for the Service can be located here: https://learneology.co.za/terms-conditions/
IMPORTANT PROVISION: ACCEPTANCE OF THESE TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS AND THE PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE OR
SUBMITTING INFORMATION THROUGH THE SERVICE. BY USING THE SERVICE OR SUBMITTING INFORMATION THROUGH THE
SERVICE, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS
SERVICE OR SUBMIT ANY INFORMATION THROUGH THE SERVICE. WE RESERVE THE RIGHT, AT ANY TIME, TO MODIFY
AND/OR UPDATE THESE TERMS AND CONDITIONS FROM TIME TO TIME BY POSTING SUCH UPDATED TERMS AND CONDITIONS
ON THE VODACOM WEBSITE. ANY SUCH UPDATES SHALL APPLY TO YOU AND YOUR USE OF THE SERVICE AND BY
CONTINUING TO USE THE SERVICE, YOU SHALL BE DEEMED TO HAVE ACCEPTED SUCH CHANGES.
1.1HOW TO SUBSCRIBE TO THE SERVICE?
1.2HOW TO UNSUBSCRIBE TO THE SERVICE?
You are entitled to unsubscribe from the Service at any time and for any reason by following the
“cancel” prompts available within the Service menu, or by:
-
Dialling the USSD string *135*997#
- Emailing hello@learneology.co.za
with your MSISDN
- Using Vodacom self-service channels; or
- Calling Vodacom Customer Care: 082 135
In the event of cancellation or termination by Vodacom, no refunds will be issued for the remaining
period of the subscription.
When cancelling/ unsubscribing from the Service, You accept that Your old profile and preferences
will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), in
order to facilitate a convenient experience should You choose to re-subscribe at a later stage
within the 6 (six) month period.
1.3GENERAL
As a user of the Service, You will have the option to subscribe on a daily/weekly or monthly
basis with either scenario making You a paying user and doing so accordingly binds You to these
Terms and Conditions. As a subscribed user, You will be asked to submit personal information to
us. We are committed to ensuring responsible practices in the collection, use and disclosure of
Your personal information in accordance with applicable law and the Privacy Policy incorporated
by reference into and form a binding part of these Terms and Conditions.
1.4SUBSCRIPTION RULES:
-
By subscribing to the Service, You agree to the following additional rules upon successful
initial registration for the Service:
- You will be charged a subscription fee of ZAR 5 per day, ZAR 25 per week and ZAR 80 per month
(incl. VAT) (the “Fee”) for the relevant period that You remain subscribed for the Service.
1.5IF YOU ARE A PREPAID OR TOP-UP USER:
-
The Fee will be deducted from Your available airtime balance depending on the subscription that
you have chosen. You acknowledge that You must have enough airtime available to pay the Fee to
continue to use the Service;
- If You fail to satisfy Your Fee obligation for 30 (thirty) consecutive days after the last
successful Fee was collected, Vodacom may at its sole discretion suspend or terminate Your
subscription to the Service;
- The Fee for each day of the month that You were subscribed to the Service for will be set out in
Your monthly statement for payment. If You do not pay Your monthly Fee set out in Your monthly
statement, Your subscription may be suspended;
- Only one subscription is permitted per mobile number. Vodacom and non-Vodacom users within the
Republic of South Africa may subscribe.
1.6IF YOU ARE A CONTRACT OR POSTPAID USER:
-
If You are a contract user, the Fee will be set out in Your monthly statement.
- If You do not pay Your monthly Fee, Your subscription may be suspended by Vodacom in its
discretion.
- Only one subscription is permitted per mobile number.
- Only Vodacom users within the Republic of South Africa may subscribe.
1.7MICRO- BILLING:
-
If Vodacom are unable to bill the full value of the subscription You have chosen for the
Service, we may implement micro-billing. Micro billing occurs when You do not have sufficient
airtime balance to cover the full subscription fee. In such cases, Vodacom may charge a reduced
or discounted amount, based on your available balance, until we are able to charge the full
subscription fee.
- If we are successful in billing an amount, in part or in full for the end of the applicable
period (depending on the subscription chosen), that billing record will stand as the completed
billing for that particular period. Billing for the next period will revert back to attempting
to bill the full stated price. Billing does not occur in arrears.
- Micro-billing shall be applied in Vodacom’s sole and absolute discretion. To keep your
subscription active, you must maintain sufficient airtime to cover the full subscription fee for
the Service.
- You acknowledge that in the event we are unable to bill any valid value for Your subscription of
the Service that You have chosen, we will continue to attempt to bill and enable the
subscription for a maximum period of 90 (ninety)consecutive days after the last successful bill
collected. Should we be unable to collect any funds for a period of 90(ninety) consecutive days,
You will be automatically unsubscribed from the Service.
-
You give us consent to provide You with various messages about / based on Your interaction with
the Service. These messages will be delivered to You in the form of text messages sent to Your
mobile device using the mobile number identifying You as a user of the Service.
-
You may opt out of the messages above except for the system messages which are mandatory in
order for us to correctly administer Your use of the Service. To opt out of the messages, You
are advised to make use of the functionality on the Service settings to cancel messages, or
alternatively dial *135*997#
-
You accept that the Service’s default language is English.
- Data charges may apply for accessing the Service on the website.
- By subscribing, You agree that You will be opted into receiving the messages mentioned above,
which You may cancel at any time by dialling *135*997# to opt-out of the
service.
-
You acknowledge that Your subscription information will be retained for use to allow You access
to future iterations and new features of the Service, and that You will be engaged to continue
using the Service as applicable for other functionality intended to be covered by the Service.
- You acknowledge that any subscriptions in error will be billed. For Your protection, we ask You
to confirm all purchases twice.
- Any existing in-bundle usage and any other loaded data in Your account will not be consumed
until the Service is depleted or expires. You can check Your bundle balance for the Service by
dialling *135#, and choosing option 1 – balances or via My Vodacom App.
- No data pro-ration will occur.
- The Service is provided 'as is' and 'as available,' and neither Vodacom nor the Partner provide
any warranties, express or implied, in relation to the Services including but not limited to
warranties of fitness for a particular purpose or non-infringement.
1.8CONSENT:
-
You give us consent to provide You with various messages about / based on Your interaction with
the Service. These messages will be delivered to You in the form of text messages sent to Your
mobile device using the mobile number identifying You as a user of the Service.
1.9SUBSCRIPTION RULES:
-
You may opt out of the messages above except for the system messages which are mandatory in
order for us to correctly administer Your use of the Service. To opt out of the messages, You
are advised to make use of the functionality on the Service settings to cancel messages, or
alternatively, to send an opt-out message by:
- Dialing the USSD String *135*997#
- Emailing hello@learneology.co.za with your MSISDN
- Using Vodacom self-service channels; or
- Calling Vodacom Customer Care: 082 135
- By subscribing, You agree that You will be opted into receiving the messages mentioned above,
which You may cancel at any time via the Service menu.
- You acknowledge that Your subscription information will be retained for use to allow You access
to future iterations and new features of the Service, and that You will be engaged to continue
using the Service as applicable for other functionality intended to be covered by the Service.
- The subscription process (and the learneology.app/t&cs) required for the Service shall at all
times be applicable and shall constitute an agreement between You and the Partner Vodacom shall
not be liable for any unavailability, faults, glitches, bugs, or technical issues with the
Partner’s application and/or URL. Furthermore, Vodacom shall not be held liable for any damages
or loss however arising that You may suffer due to use of the Partner’s application and/or URL.
- Vodacom and the Partner shall not be liable for any direct, indirect, or consequential loss,
including but not limited to loss of data, loss of revenue, or financial loss arising from the
use of the Service.
- Vodacom and the Partner shall not be liable for any interruptions, errors, or omissions beyond
their reasonable control, including force majeure events.
- If You use the applications outside of the Service, You will be charged as per Your existing
tariff plan. If You follow a link outside the Partner’s application and/or URL, normal data
rates will apply as per Your existing tariff plan.
- When making use of the Service, certain applications and/or URL may contain third party
advertisements, content, materials, and/or links to third party services and / or websites that
are not owned or controlled by Vodacom.
- Vodacom assumes no responsibility for the content, privacy policies or practices of any
third-party websites or applications.
- In addition, Vodacom does not and cannot censor or edit the content of any third-party website.
When You visit third party websites, Vodacom encourages You to read the terms and conditions and
privacy policies of the other websites. By using the Service, You expressly release Vodacom from
all liability arising from Your use of any third-party website or because of any third-party
services.
- If You perform a price plan migration, whilst You have an existing active Service, such Service
shall be carried over to the new price plan.
- If You perform a price plan upgrade, You will be able to add the Service to Your upgraded price
plan.
- Vodacom reserves the right to terminate or change the Service at any time and for whatsoever
reason provided the on-going subscription for the Service will not be affected.
1.10SERVICE PRICING:
-
The daily price for the Service is ZAR 5 per day
- The Weekly price for the Service is ZAR 25 per week
- The Monthly price for the Services is ZAR 80 per month